Last Updated: July 2026

At Lapshi India, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you share with us when you visit our website, place an order, or interact with our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

 

Information We Collect

To provide you with a seamless shopping experience, we may collect certain personal and non-personal information.

Personal Information

When you place an order, contact us, or create an account, we may collect information including:

• Full Name
• Email Address
• Phone Number
• Billing Address
• Shipping Address
• Body Measurements (for custom orders)
• Order History
• Payment Information (processed securely through our payment partners)

Please note that we do not store your complete credit card, debit card, or banking information on our servers.

Automatically Collected Information

When you browse our website, certain information may be collected automatically, including:

• IP Address
• Browser Type
• Device Information
• Operating System
• Pages Visited
• Time Spent on the Website
• Referral Source
• Cookies and Similar Technologies

This information helps us improve website performance, user experience, and security.

 

How We Use Your Information

The information we collect is used to provide, improve, and personalize our services.

We may use your information to:

• Process and fulfill your orders.
• Create customized garments based on your specifications.
• Communicate order confirmations and shipping updates.
• Respond to customer support requests.
• Improve our website and shopping experience.
• Detect and prevent fraudulent activities.
• Comply with applicable legal obligations.
• Send promotional emails or offers, only if you have opted in to receive them.

We will never sell your personal information to third parties.

 

Custom Measurements

As Lapshi India specializes in made-to-order garments, customers may voluntarily provide body measurements for tailoring purposes.

These measurements are used solely to produce your customized outfit and improve future ordering experiences where applicable.

Measurement information is treated as confidential and is accessible only to authorized personnel involved in order fulfillment.

Cookies

Our website uses cookies and similar technologies to enhance your browsing experience.

Cookies help us:

• Remember your preferences.
• Keep products in your shopping cart.
• Understand visitor behaviour.
• Improve website performance.
• Measure marketing effectiveness.

You may disable cookies through your browser settings. However, doing so may affect certain website features and functionality.

Payment Security

Payments made on our website are processed through secure third-party payment providers.

Lapshi India does not collect or store your complete payment card details.

All payment transactions are encrypted using industry-standard security protocols.

Sharing of Information

We only share your information when necessary to operate our business.

Your information may be shared with:

• Shipping and logistics partners
• Payment gateway providers
• Technology service providers
• Customer support platforms
• Government authorities, when legally required

All service providers are expected to maintain appropriate security measures for protecting your information.

We do not sell, rent, or trade your personal information for marketing purposes.

Data Security

We implement reasonable technical and organizational safeguards to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

While we strive to use commercially acceptable methods to protect your data, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Data Retention

We retain your information only for as long as necessary to:

• Complete your orders.
• Provide customer support.
• Meet legal and accounting obligations.
• Resolve disputes.
• Improve future customer experiences.

Once the information is no longer required, it is securely deleted or anonymized where appropriate.

Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information.
• Correct inaccurate information.
• Update your account details.
• Request deletion of your personal information, subject to legal obligations.
• Withdraw consent for marketing communications.
• Request a copy of your personal data.

To exercise any of these rights, please contact us using the details provided below.

Third-Party Links

Our website may contain links to third-party websites.

Lapshi India is not responsible for the privacy practices, content, or policies of external websites. We encourage you to review their respective privacy policies before sharing any personal information.

Children's Privacy

Our website is not intended for individuals under the age of 18 years.

We do not knowingly collect personal information from children. If we become aware that such information has been collected inadvertently, we will take appropriate steps to remove it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or operational processes.

Any updates will be posted on this page with the revised "Last Updated" date.

We encourage you to review this policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your information, please contact us.

Lapshi India
Email: lapshiindia@gmail.com
Business Hours: Monday to Saturday, 10:00 AM – 6:00 PM (IST)