Last Updated: July 2026

Welcome to Lapshi India. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By visiting our website or placing an order, you agree to be bound by these Terms.

If you do not agree with these Terms, please refrain from using our website or purchasing our products.

1. About Lapshi India

Lapshi India is a premium fashion brand specializing in handcrafted, made-to-order, and customized ethnic wear. Every garment is produced with care after an order has been placed, making each piece unique to the customer.

Because our products are customized, certain policies regarding cancellations, returns, exchanges, and production timelines differ from those applicable to standard ready-to-wear products.

2. Eligibility

By using our website, you confirm that:

• You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
• The information you provide is accurate, complete, and current.
• You have the legal authority to enter into binding agreements.

3. Products & Custom Orders

All products displayed on our website are subject to availability and may be offered as made-to-order or customized items.

Customization may include, but is not limited to:

• Fabric selection
• Colour selection
• Embroidery options
• Sleeve styles
• Neckline styles
• Measurements
• Other personalization options offered by Lapshi India

As every order is individually crafted, slight variations in colour, embroidery placement, motifs, or finishing may occur. These variations are a natural characteristic of handcrafted products and are not considered defects.

4. Pricing & Payments

All prices displayed on our website are listed in Indian Rupees (INR) unless otherwise stated.

Applicable taxes and shipping charges will be calculated during checkout.

We reserve the right to change product prices at any time without prior notice. However, price changes will not affect orders that have already been confirmed.

Payments are securely processed through authorized third-party payment providers. Lapshi India does not store complete credit card or banking information.

5. Order Confirmation

An order is considered confirmed only after:

• Successful payment (for prepaid orders), or
• Confirmation of a Cash on Delivery order, where available.

We reserve the right to decline or cancel any order due to:

• Pricing or technical errors
• Product availability
• Suspected fraudulent activity
• Incomplete or inaccurate customer information
• Circumstances beyond our reasonable control

If an order is cancelled by us after payment has been received, the applicable amount will be refunded to the original payment method.

6. Production Timeline

As all garments are handcrafted and made specifically for each customer, production begins after the order has been confirmed.

Estimated production timelines displayed on the website are indicative and may vary depending on:

• Design complexity
• Fabric availability
• Hand embroidery requirements
• Seasonal demand
• Public holidays
• Force majeure events

While we make every effort to deliver orders within the estimated timeframe, production and delivery dates cannot be guaranteed.

7. Measurements

Customers are responsible for providing accurate body measurements when placing customized orders.

If measurements are inaccurate or incomplete, the final garment may not fit as intended.

Lapshi India shall not be responsible for fitting issues resulting from incorrect measurements provided by the customer.

Customers are encouraged to contact us if they require assistance with taking measurements.

8. Shipping & Delivery

Shipping timelines provided on our website are estimates only.

Once an order has been dispatched, delivery is handled by third-party logistics partners.

Lapshi India is not responsible for delays caused by:

• Courier companies
• Weather conditions
• Customs clearance
• Government restrictions
• Natural disasters
• Other events beyond our reasonable control

9. Returns, Refunds & Cancellations

Returns, refunds, exchanges, and cancellations are governed by our Return & Refund Policy.

By placing an order, you acknowledge that customized products are generally non-returnable and non-refundable except in circumstances specifically outlined in that policy.

10. Intellectual Property

All content available on the Lapshi India website, including but not limited to:

• Logos
• Product photographs
• Product designs
• Artwork
• Graphics
• Illustrations
• Videos
• Text
• Website design
• Brand identity

is the exclusive property of Lapshi India or its licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission.

11. User Conduct

When using our website, you agree not to:

• Violate any applicable law or regulation.
• Submit false or misleading information.
• Attempt unauthorized access to our systems.
• Interfere with website functionality or security.
• Upload malicious software or harmful code.
• Use our content without authorization.

We reserve the right to restrict or terminate access for users who violate these Terms.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Lapshi India shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website, products, or services.

Our total liability in relation to any claim shall not exceed the amount paid for the relevant order.

Nothing in these Terms excludes liability that cannot be excluded under applicable law.

13. Force Majeure

Lapshi India shall not be held responsible for delays or failure to perform obligations caused by events beyond our reasonable control, including but not limited to:

• Natural disasters
• Floods
• Fires
• Epidemics or pandemics
• Government restrictions
• Labour disputes
• Transportation disruptions
• Internet or communication failures

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms or your use of the website shall be subject to the exclusive jurisdiction of the competent courts in Rajasthan, India, unless otherwise required by applicable law.

15. Changes to These Terms

We may revise these Terms from time to time to reflect changes in our business, legal requirements, or website functionality.

The updated version will be published on this page along with the revised "Last Updated" date.

Continued use of the website after such changes constitutes your acceptance of the revised Terms.

16. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Lapshi India
Email: lapshiindia@gmail.com
Business Hours: Monday to Saturday, 10:00 AM – 6:00 PM (IST)